At Husn by Rabmer, customer satisfaction is our priority. We aim to provide high-quality, authentic products; however, if you are not satisfied with your purchase, please review our return and refund guidelines below.
Return Eligibility
- Items must be returned within 3–7 days of delivery (as per policy confirmation).
- Products must be unused, unopened, and in original packaging.
- Proof of purchase (order confirmation or invoice) is required.
Non-Returnable Items
Due to hygiene and safety reasons, the following items are not eligible for return or exchange:
- Beauty & skincare products once opened or used
- Fragrances after seal is broken
- Jewelry items (for hygiene and safety reasons)
- Discounted or sale items (if mentioned)
Return Process
- Customers must contact us via email or WhatsApp before returning any item.
- Once approved, instructions for return shipping will be provided.
- Items sent without approval will not be accepted.
Refund Policy
- Refunds (if approved) will be processed after product inspection.
- Refunds will be issued through the original payment method or agreed alternative.
- Processing time may take 5–10 business days after approval.
⚠️ Important Note
We reserve the right to reject returns if the product does not meet eligibility criteria or shows signs of use or damage caused by the customer.
Husn Behind Every Smile
